Terms of Use & Privacy Policy

 

TERMS OF USE

This Terms of Use Agreement (this Agreement”) describes the terms and conditions on which Pilot Inc., a Delaware corporation and its licensors (“Pilot”) offers you (“You” “Your” or “User”) access to the website located at www.pilot.coach (“Pilot Site”), and to the career coaching software services and tools provided by Pilot through the Pilot Site (Services”). You should read these terms carefully, since they apply to you if you decide to access the Pilot Site, whether as a registered user (“Registered User”) or as a non-registered user just browsing the Pilot Site (“Pilot Visitor”). These terms are important and we have done our best to make them readable. If you are a Registered User, the terms and conditions of Pilot’s Terms of Service Agreement apply and nothing herein limits your obligations, or Pilot’s rights and remedies, under that agreement. Should you wish to subscribe to any of the Services, you shall additionally agree to be bound by Pilot’s then-current Terms of Service. These Terms of Use, the Privacy Policy and the Terms of Service shall collectively be referred to as the “Pilot Terms”.

Please read the terms of this Agreement carefully. If you do not agree to the terms of this Agreement, then you may not use or access the Site or any of the Services. Pilot may, in its sole discretion, modify any of the Pilot Terms, including without limitation, this Agreement, from time-to-time, and may modify, suspend, or terminate the Pilot Site and Services, for any reason, and without notice. Pilot recommends that you review the Pilot Terms from time to time to note any changes. By continuing to use or access the Site or any of the Services, you agree to be bound by all Pilot Terms in effect at the time of such use or access. Note that any violation of the Pilot Terms may result in termination of the Service to you. If you have questions about the Pilot Terms, please contact us at hello@pilot.coach.

BY COMPLETING THE REGISTRATION PROCESS OR USING THE SERVICES, YOU ARE AGREEING TO BE BOUND BY ALL PILOT TERMS. IF YOU DO NOT AGREE WITH IT, YOU SHOULD LEAVE THE PILOT SITE AND DISCONTINUE USE OF THE SERVICES IMMEDIATELY. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THE PILOT TERMS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” WILL REFER TO SUCH ENTITY. PILOT MAY MODIFY THIS AGREEMENT FROM TIME TO TIME. FOR PILOT VISITORS, THIS AGREEMENT APPLIES ONLY TO YOUR CURRENT VISIT AND THE FRUITS THEREOF — PLEASE CHECK THIS AGREEMENT AGAIN ON YOUR NEXT VISIT FOR ANY RECENT MATERIAL CHANGES.

1. DESCRIPTION OF SERVICES

We make available to you on the Pilot Site certain resources, including, but not limited to, software applications to identify, evaluate, and potentially enhance career decisions, activities, behaviors, plans and goals (“Software”), and diagnostic reports based on your use of the Software (“Reports”), as well as additional information, content and tools that we hope may be of interest to you. The Software, the Reports and such additional information, content and tools will be collectively referred to in this Agreement as “Pilot Content”. Unless explicitly stated otherwise, any new features or functionalities made available on the Pilot Site are subject to this Agreement and shall be considered as Pilot Content.

2. REGISTRATION

If you want to access or use certain information, content, or tools on the Pilot Site you may be required to register for a Pilot account. In registering, you agree to provide accurate, current, and complete information, and to keep it up to date at all times. Please do not choose as a login name an email address that is indecent or offensive, or otherwise violates this Agreement or any applicable laws or regulations. You are responsible for safeguarding the password that you use to access the Pilot Site and you agree not to disclose it to any third party. You hereby take responsibility for all actions taken under your account by you or any third parties. You will notify Pilot immediately of any unauthorized use of your account.

3. WHAT YOU MUST NOT DO

You agree to use the Pilot Site and the Services only in accordance with the terms and conditions of this Agreement (and the Pilot Terms, if applicable), as well as any and all applicable laws and regulations. While using the Services you will not (i) engage in any illegal acts or acts which are offensive to others, or (ii) violate any personal or property rights of any third party, including, but not limited to, intellectual property rights. Furthermore, you will not:

(a) Copy, modify, adapt, translate, or otherwise create derivative works of the Services or the Software, or (except as explicitly permitted herein) the Pilot Content;

(b) Reverse engineer, de-compile, disassemble, or otherwise attempt to discover any measurement systems used by Pilot;

(c) Rent, lease, sell, assign, or otherwise transfer rights in or to the Services or the Software;

(d) Post, transmit, or introduce any device, software, or routine that interferes or attempts to interfere with the operation of the Services or the Software.

(e) Circumvent, disable, or otherwise interfere with security-related features of Services or the Software, or features that prevent or restrict use or copying of any Pilot Content;

(f) Upload, stream, email, or otherwise transmit (i) any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, “pyramid” or similar schemes, or any other form of solicitation or (ii) any viruses or other computer code that could interrupt, destroy, or limit the functionality of the Services or the Software, infect or damage another user’s computer, or interfere with the access of any other user to the Services or the Software;

(g) Delete, or in any manner alter, the copyright, trademark, or other proprietary rights notices appearing on the Pilot Site and any Pilot Content;

(h) Represent that Pilot endorses or supports your site or content;

(i) Obtain any information or materials relating to the Services or the Pilot Site or through any means not intentionally made available by Pilot to you, or attempt to gain unauthorized access to the Services or the Pilot Site, or any technology, computer systems, or networks associated with the Services or the Pilot Site, or attempt to index, search, or crawl theServices or the Pilot Site with any automated process or other similar mechanism.

Pilot may terminate or suspend your Pilot account and your access at any time without notice including without limitation in response to a suspected violation of any of the foregoing prohibitions.

4. AGE REQUIREMENTS

To become a Registered User of the Pilot Site and the Services, you must be 18 years or over. 

5. PRIVACY POLICY AND INFORMATION DISCLOSURE

Pilot’s Privacy Policy is located at the URL www.pilot.coach/privacy (Privacy Policy). Pilot believes strongly in protecting the privacy of Pilot Visitors and Registered Users using the Service. The Privacy Policy governs your use of the Site and/or Service.

6. PAYMENT METHOD, REFUNDS

A valid credit card is required for all subscription to the Pilot Services. The Pilot Services are billed in advance and in-full prior to your access or usage of the Pilot Services. ALL AMOUNTS PAID BY YOU ARE NON-REFUNDABLE AND YOU WILL NOT BE ENTITLED TO ANY REFUND OR CREDIT OF ANY AMOUNTS PAID BY YOU FOR THE SERVICES. 

7. ELECTRONIC COMMUNICATIONS

By using the Services, you consent to receiving electronic communications from Pilot. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing. 

8. COPYRIGHT, TRADEMARKS and GENERAL USE RESTRICTIONS

Unless otherwise specified, all information appearing on the Pilot Site including the Pilot Content, documents, services, text, graphics, site design, images, logos and icons, as well as the selection and arrangement thereof, are the sole property of Pilot and its licensors. Pilot and Pilot trade names, logos and slogans, including without limitation, Job Renovator™℠ are trademarks owned by Pilot. All other trademarks, logos and service marks displayed on the Pilot Site are the property of their respective owners. Pilot provides products, content and services through the Pilot Site, including content, trademarks, logos, graphics and images, video and audio that are copyrighted work of Pilot or Pilot’s licensors. You agree that you have no right to copy, reproduce, edit, modify any these materials. You agree that you have no right, title or interest in the Pilot Site, the Services, the Pilot Content or any other content or services provided on the Pilot Site. All rights not expressly granted herein are reserved.

By visiting the Pilot Site, you also hereby acknowledge and agree that, unless otherwise expressly stated to the contrary in a written agreement executed by each of you and the President of Pilot, in the event you communicate with Pilot (by any means) concerning any proposed modifications, ideas, concepts, enhancements or recommendations concerning the Pilot Site, the Pilot Services, the Pilot Content, Software or the Pilot business, Pilot shall be deemed to be the sole owner of any such modifications, ideas, concepts, enhancements or recommendations by you and Pilot shall not be required to pay you any compensation whatsoever with respect to the same. You hereby assign, all right, title and interest worldwide in and to these modifications, ideas, concepts, enhancements or recommendations, and all related intellectual property rights in perpetuity throughout the universe, to Pilot.

9. YOUR CONTENT

Any content created by you when utilizing the Pilot Site, the Pilot Services or the Software, including without limitation, your assessment responses, blueprint inputs, emails, intercom/chat interactions, communications and/or suggestions for enhancements or modifications to the Pilot Site, the Pilot Services or the Pilot business (“User Content”), including all right, title and interest in all intellectual property rights pertaining to the User Content, shall be owned by Pilot. By visiting or signing up as a Registered User, you hereby assign and convey to Pilot all right, title and interest in all intellectual property rights concerning such User Content. 

10. THIRD PARTY WEBSITES/SERVICES

The Pilot Site contains access to other Internet sites and services owned and maintained by third parties (each, a “Third Party Websites/Services”) and may also contain links and pointers to such Third Party Websites/Services. Examples of Third Party Websites/Services include, payment processors, hosting services, audio and video hosting providers, content management systems, and customer relationship management systems. You hereby acknowledge and agree that Pilot does not operate or control any Third Party Website/Services or any of the information, products or services offered in connection with the Third Party Websites/Services and therefore Pilot shall not be responsible for any/all errors or faults with respect to any Third Party Websites/Services, and Pilot hereby expressly disclaims any and all representations or warranties with respect to any and all Third Party Websites/Services. You further acknowledge that your usage of any and all Third Party Websites/Services shall be governed by such Third Party Website/Services operator’s terms of service, privacy policy and related polices governing usage of their services (and not these Pilot Terms) and your usage of such Third Party Website/Services shall represent your agreement to be legally bound by any and all agreements and polices governing those services. All Third Party Websites/Services (and all links and pointers thereto) included on the Pilot Site or as part of the Pilot Services are included solely for your convenience. In no event shall any reference to any Third Party Website/Services be construed as an approval or endorsement by Pilot of such third party, such Third Party Website/Services or of any products or services provided by such third party. 

11. LINKS TO THIRD PARTY SITES

Any Web site that links to Pilot (1) may link to, but not replicate, any portion of the Site; (2) may not imply that Pilot is endorsing such Web site or its services or products, unless otherwise expressly agreed by Pilot; (3) may not misrepresent its relationship with Pilot; (4) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages; (5) may not portray Pilot or the Pilot Services in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate Pilot with undesirable products, services, or opinions; and (6) may not use any Pilot trademark or service mark without our express written permission. Pilot may, in its sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link. 

12. MODIFICATION OF THE PILOT SITE AND SERVICES

Pilot reserves the right, in its sole discretion, to modify or discontinue the Pilot Site and Services without notice.

13. EXPORT LAWS

The Software is further subject to United States export controls. No Software may be downloaded from the Services or otherwise exported or re-exported in violation of U.S. export laws. By downloading or using the Software, you represent and warrant that such download or use is not in violation of any such law.

14. INDEMNIFICATION

You hereby agree to defend, indemnify and hold harmless Pilot, its subsidiaries, their affiliates and each of their respective officers, directors, employees, shareholders, members, managers, agents, contractors, successors and/or assigns (each an “Indemnified Party”) from and against any and all claims, suits, damages, losses, liabilities, penalties, actions, proceedings, judgments, settlements, and any and all expenses and costs related thereof and demands thereof of any type and nature (whether actual or alleged, known or unknown, disclosed or undisclosed), including without limitation costs and reasonable attorneys’ fees that an Indemnified Party may incur, in connection with any claim or action that (i) arises from any alleged breach by you of this Agreement or applicable law, rules, regulations or polices, (ii) arises from the content or information you post, transmit or store using the Pilot Services or the Pilot Site, including without limitation, any User Content; or (iii) arises from your activities or postings in connection with your use of Pilot Services or the Pilot Site as a Pilot Visitor or a Registered User. In addition, you acknowledge and agree that Pilot has the right to seek damages when you use Pilot Services or the Pilot Site for unlawful purposes, in an unlawful manner, and/or in a manner inconsistent with these Terms of Service, and that such damages may include, without limitation, direct, indirect, special, incidental, cover, reliance and/or consequential damages.

15. WARRANTY DISCLAIMER; LIMITATION OF LIABILITY

  • YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE PILOT SITE AND THE PILOT SERVICES AND THE INFORMATION AVAILABLE THROUGH THE PILOT SITE AND THE PILOT SERVICES IS PROVIDED ON AN “AS IS” “AS AVAILABLE” BASIS. PILOT DOES NOT WARRANT THAT THE PILOT SITE OR THE PILOT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, AND PILOT MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, AUTHENTICITY, OR RELIABILITY OF ANY INFORMATION AVAILABLE THROUGH THE PILOT SITE OR THE PILOT SERVICES. PILOT HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES WITH RESPECT TO THE PILOT SITE AND THE PILOT SERVICES AND THE INFORMATION AVAILABLE THROUGH THE PILOT SITE AND/OR THE PILOT SERVICES, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES AND ALL WARRANTIES REGARDING MERCHANTABILITY, THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE INFORMATION AND CONTENT PUBLISHED BY PILOT ON THE PILOT SITE AND IN CONNECTION WITH THE PILOT SERVICES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.  UNDER NO CIRCUMSTANCES SHALL PILOT BE HELD LIABLE FOR ANY SUCH INACCURACIES OR TYPOGRAPHICAL ERRORS OR IN THE TRANSMISSION OF ANY USER DATA.

  • YOU USE THE PILOT SITE AT YOUR OWN RISK. YOUR USE OF THE DATA OR INFORMATION PROVIDED IN ACCORDANCE WITH (OR RESULTING FROM) YOUR USAGE OF THE PILOT SITE OR THE PILOT SERVICES IS ALSO USED AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PILOT NOR ANY INDEMNIFIED PARTY (AS SUCH TERM IS DEFINED IN SECTION 14) SHALL BE LIABLE FOR (i) ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES UNDER THIS AGREEMENT, OR FOR ANY LOSS OF PROFITS OR LOSS OF REVENUE OR LOSS OF INCOME RESULTING FROM THE USE OF THE PILOT SERVICES OR THE  PILOT SITE BY YOU OR ANY THIRD PARTIES OR ANY FAILURE OF THE PILOT SERVICES OR THE  PILOT SITE (ii) ANY LOSS OF DATA OR CORRUPTION OF DATA, INCLUDING LOSS OF DATA RESULTING FROM DELAYS, NONDELIVERIES, MISDELIVERIES, SERVICE INTERRUPTIONS OR A FAILURE OF PILOT’S NETWORK, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF PILOT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES; OR (III) RELIANCE BY YOU ON ANY INFORMATION OBTAINED THROUGH USE OF THE PILOT SERVICES OR THE PILOT SITE.  BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 

  • PILOT’S TOTAL MAXIMUM AGGREGATE LIABILITY TO YOU AND ALL THIRD PARTIES UNDER THIS AGREEMENT AND IN RESPECT OF ALL PILOT SERVICES SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNT ACTUALLY PAID BY YOU DURING THE ONE-YEAR PERIOD PRECEDING THE DATE UPON WHICH SUCH LIABILITY ACCRUED OR (II) SEVENTY-FIVE DOLLARS ($75.00).

  • ANY CLAIM ARISING OUT OF OR RELATED TO USE OF THE PILOT SERVICES OR THE PILOT SITE OR THIS AGREEMENT MUST BE FILED BY YOU WITHIN ONE (1) YEAR OF THE EVENT THAT UNDERLIES ANY SUCH CLAIM OR SHALL BE BARRED FOREVER.

16. GOVERNING LAW, JURISDICTION, VENUE

THE PILOT TERMS, INCLUDING WITHOUT LIMITATION, THESE TERMS OF USE, USE OF THE PILOT SITE AND THE PILOT SERVICES AND ANY DISPUTE ARISING FROM THE PERFORMANCE OR BREACH HEREOF SHALL BE GOVERNED BY AND CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK, WITHOUT REFERENCE TO CONFLICTS OF LAWS PRINCIPLES AND EXCLUDING ANY APPLICATION OF THE UNITED NATIONS CONVENTION ON THE INTERNATIONAL SALE OF GOODS. YOU HEREBY (I) IRREVOCABLY SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF THE STATE OF NEW YORK LOCATED IN NEW YORK COUNTY AND THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK, FOR THE PURPOSES OF ANY SUIT, ACTION OR OTHER PROCEEDING ARISING OUT OF THE PILOT TERMS, INCLUDING WITHOUT LIMITATION, THESE TERMS OF USE, USE OF THE PILOT SITE, USE OF THE PILOT SERVICES OR THE SUBJECT MATTER HEREOF OR ANY OF THE TRANSACTIONS CONTEMPLATED HEREBY BROUGHT BY YOU OR PILOT OR THEIR RESPECTIVE SUCCESSORS OR ASSIGNS, (II) IRREVOCABLY AGREE THAT ALL CLAIMS IN RESPECT OF SUCH SUITS, ACTIONS OR PROCEEDINGS MAY BE HEARD AND DETERMINED IN SUCH NEW YORK STATE COURT OR TO THE FULLEST EXTENT PERMITTED BY LAW IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK AND (III) TO THE EXTENT PERMITTED BY APPLICABLE LAW, IRREVOCABLY WAIVE, AND AGREE NOT TO ASSERT, BY WAY OF MOTION, AS A DEFENSE, OR OTHERWISE, IN ANY SUCH SUIT, ACTION OR PROCEEDING ANY CLAIM THAT YOU ARE NOT PERSONALLY SUBJECT TO THE JURISDICTION OF THE ABOVE-NAMED COURTS, THAT THE SUIT, ACTION OR PROCEEDING IS BROUGHT IN AN INCONVENIENT FORUM, THAT THE VENUE OF THE SUIT, ACTION OR PROCEEDING IS IMPROPER OR THAT THIS AGREEMENT OR THE SUBJECT MATTER HEREOF MAY NOT BE ENFORCED IN OR BY SUCH COURT. A FINAL JUDGMENT OBTAINED IN RESPECT OF ANY ACTION, SUIT OR PROCEEDING REFERRED TO IN THIS SECTION SHALL BE CONCLUSIVE AND MAY BE ENFORCED IN OTHER JURISDICTIONS BY SUIT OR JUDGMENT OR IN ANY MANNER AS PROVIDED BY APPLICABLE LAW. 

17. GENERAL

You may not assign any rights granted to you or delegate any of your duties hereunder; any attempt to do so is void and of no effect. Pilot may assign its rights and delegate its duties under this Agreement in their entirety at any time. Including without limitation, in connection with a merger, reorganization or sale of all, or substantially all, of its assets relating to this Agreement. The failure of Pilot at any time to require performance of any provision hereof shall in no manner affect its right at a later time to enforce the same unless the same is waived in writing. You hereby agree that the terms of this Agreement are severable. If any term or provision is declared invalid or unenforceable, in whole or in part, that term or provision will not affect the remainder of this Agreement; this Agreement will be deemed amended to the extent necessary to make this Agreement enforceable, valid and, to the maximum extent possible, consistent with applicable law, consistent with the original intentions of the parties; and the remaining terms and provisions will remain in full force and effect. The headings and captions are for convenience only and are not to be used in the interpretation of this Agreement. This Agreement and the Pilot Terms constitutes the complete and exclusive understanding and agreement between you and Pilot regarding its subject matter, and supersedes all prior and contemporaneous agreements or understandings relating to such subject matter.

 

PRIVACY POLICY

Published: April 30, 2016

Pilot Inc., a Delaware corporation (“Pilot”) is committed to respecting and protecting the privacy of our website visitors, customers and partners. In this Privacy Policy (“Policy”) we provide information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

By using our website you agree that your use is subject to the terms of this Policy (along with Pilot’s Terms of Use and Terms of Service (collectively referred to as the “Pilot Terms”) and you consent to the collection, use and storage of your information by Pilot in accordance with this Policy. Pilot may change this Policy at any time and will display the changes here in the form of a new Policy. Because your use of this website after changes have been posted indicates your agreement with those changes, we encourage you to visit this Policy on a regular basis. IF YOU ARE NOT COMFORTABLE WITH USING THIS WEBSITE IN ACCORDANCE WITH THIS POLICY, PLEASE EXIT IMMEDIATELY. Any term hereby capitalized and not defined shall have the meaning ascribed to it by Pilot’s Terms of Service, as in effect from time to time as set forth on Pilot’s website.

What Personal Information May Be Collected

Personal information means any information that may be used to identify you, such as, your name or email address.

Pilot may collect personal information about you when you use our website; request information regarding our Services, sign up to receive newsletters, access promotional materials published by Pilot; participate in surveys or promotional activities; or participate in other activities on our websites. The personal information we collect may include name, email address and other personal information that you choose to provide.

How Personal Information May Be Used

The information we collect may be used to facilitate your use of our website and improve the operation of the website; provide customer support to you; enhance or create future product offerings; respond to and fulfill any requests you make for our Services; communicate with you about services and promotional offers available from Pilot or our business partners; contact you if we need to obtain or provide additional information and verify the accuracy of our records. Other uses of your personal information may be evident from the particular webpage or point at which we collect the information. Pilot will retain personal information collected for as long as it is needed to fulfill the purpose for which the information was collected or as required by applicable law.

Disclosure of Personal Information To Third Parties

Pilot will not sell or give your personal information to third parties for their use for purposes unrelated to Pilot’s Services without your permission, except as noted in this Policy, in Pilot’s Terms of Service, or on our website. Pilot may share personal information about you with our affiliated companies. We also may share personal information with our suppliers, contractors and agents who perform functions on our behalf,with other third party business partners, or in connection with services offered by Pilot or a request made by you. For example, we use third party payment processors who help us to process credit card transactions. In this instance, Pilot itself does not collect or retain any credit card data internally, but rather this credit card data is collected and retained by our third party processer in accordance with its own user terms and conditions and privacy policy. Other examples of third party service providers include, hosting services, audio and video hosting providers, content management systems, and customer relationship management systems. By using our services, you authorize Pilot to sub-contract in this manner on your behalf; you acknowledge that such services are provided in accordance with third party terms and conditions and privacy polices and you agree to abide by such third party terms and conditions and privacy polices. In rare circumstances, we may share information if required by law, or in a corporate restructuring or acquisition context (see below for more details).

Pilot may also disclose your personal information as we consider necessary to comply with the law or requests by governmental authorities, in connection with litigation, dispute resolution, or administration of this Policy or a possible violation of the rights of Pilot or a third party. In addition, Pilot may disclose personal information in connection with a possible sale, merger, transfer, exchange, purchase, disposition or other reorganization of Pilot and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on Pilot or this website; (2) protect and defend the rights or property of Pilot and this website; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public. 

Children and Privacy

Our website does not offer information intended to attract children. Pilot does not knowingly or intend to solicit personal information from children under the age of 13. If you are under 13, please do not access our website. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at hello@pilot.coach.

Security of Personal Information

To protect the personal information we receive, Pilot uses a secure server when you submit any form requiring registration. The secure server software (SSL) helps protect your information as it travels over the Internet by encrypting that information before it is sent to us.

It should be noted, however, that we cannot guarantee that transmission of data over the Internet will be absolutely secure. Due to the open nature of the Internet the information you provide may be in environments that do not have adequate security measures and may be accessed and used by persons other than those intended. As a result, while protection of your personal information is important to us, Pilot is not able to ensure the security of information you transmit to us and you assume the risk of any third party obtaining that information. Upon receipt of your information Pilot will strive to ensure its security on our systems through commercially reasonable means.

Use of Cookies

When you visit our website we may collect information through the use of a “cookie”. A cookie is a small amount of data transferred to your browser and read by the Web server that placed it there. It works as a sort of identification card, recording your preferences and previously entered information. This type of technology is designed to tell us when you reenter our website, where you visit within our website, and the type of browser you use. You are not required to accept any cookie we might use, although some areas of a website may not be operational without the use of cookies. You can disable cookies on your computer by changing the settings in your browser. The information collected helps us identify data relating to usage and trends, address any problems with website administration, and to further improve this website. We also may automatically collect certain information relating to you, such as your Internet Protocol (IP) address, Internet service provider, type of operating system, the time and date you accessed the website, the Uniform Resource Locator (URL) from which you arrived at our website and, if you browse away from our website by clicking on a link on our website, the URL you click on.

Use of Aggregated; Di-identified Data

You also permit us to aggregate the response data you input into our system in response to questions with responses received by other system users who have responded to the same questions. We may then report statistics about the aggregated (and de-identified) data sent by you and other system users. In this instance, no individual user can reasonably be individually identified or linked to any part of the information we use in this manner.

Third Party Websites/Services

Our website contains access to: (a) websites and services; and (b) links to information on other websites, which are not owned, operated or maintained by Pilot. We do not have any control over these other websites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while using or interacting with those websites/services/links. If you choose to utilize or access those websites/services/links, please review the privacy policy applicable to each website/service. We make third party websites/services available as a convenience to you and Pilot is not responsible for the privacy policies and information collection in connection with any third party websites/services. For more information, see Section #8 of the Terms of Service.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Email your request to hello@pilot.coach.

Unsubscribing

If you don't want to receive informational or promotional materials from Pilot or our marketing partners, you can opt out at any time, by emailing hello@pilot.coach with your email address in the subject line plus the word UNSUBSCRIBE.

If you have any questions or concerns about our collection, use or disclosure of your personal information, please email us at hello@pilot.coach.